FAQs

Can you have drinks waiting for us in the vehicle? +

Can you take us to a restaurant or supermarket before going to our hotel? +

Do you have child seats? +

Do you take people to other cities or just Cancun? +

How do I know you have my reservation? +

How do we find our driver? +

How long does it take to get to my location? +

If I Travel just myself I have to pay the full price? +

What are Cancun tips? +

What if my flight is delayed? +

What if we can not find our driver or reception person? +

What is Airport Transfers? +

What is the usual tip? +

What is Tours and Activities? +

Who do I pay, how and when? +

You can also pay online. +

Will the driver have take us directly are hotel? +

Do Speedy Shuttle Cancun works with Expedia? +

Do you work with 3rd party companies? +

Can i change my departure time? +

Can i add more passengers to my Shuttle? +

I'm not staying at a hotel, can you pick-me up anyway? +

What if I can't find your greeter? +

Can I do changes to my existing reservation? +

What time will my shuttle pick me up on departure? +

If I’m traveling with a service dog, is there a restriction? +

What kind of vehicles are used? +

What are the restrictions on luggage? +

Vehicle Baggage Limitations +

How long does my trip last? +

Will there be driving delays or waiting times? +

Transportation to private homes? (AirBnB,Condos, Apartments and or Villas) +

Black Friday and Cyber Monday promotions terms and conditions +

How do I get a quote? +

Are reservations required? +

Do you make same day reservations? +

How can I pay? +

What's the next step after payment? +

Changes policy +

No-Show Policy +

Cancellations due to Force measure/events beyond our control policy. +

Help! I've left a belonging in the van. What can I do? +

What happens if Speedy Shuttle Cancun notices a passenger or passengers under the influence of heavy use of alcohol? +